Returns/Exchanges & Shipping

At Knotbaby, your experience matters.  If you’re not 100% satisfied with your purchase, please contact our customer care team for a refund.  Customers are responsible for the cost of shipping when requesting an exchange of turban size.  Please make sure you are following the size guide as exchanges are limited to product availability. 

Effective 3/1/2019 within the U.S. — $3.50 flat rate (Free Shipping with orders of 3+ knotbabies)

Australia, Canada, and Mexico — USPS International Rates

All other countries —DHL International Rates

All shipments will receive a tracking number, which can be used to follow your package's journey to the destination.  Knotbaby is not responsible for any lost packages.  For International orders, the customer is responsible for all applicable duties and customs.